Privacy Policy

Privacy Policy POPI Act Compliance

Privacy Policy Consent to process personal information in terms of the Protection of Personal Information Act 4 of 2012 (“POPIA”). The Protection of Personal Information Act 4 of 2013 (“POPIA”) gives effect to the right to data privacy in terms of Section 14 of the Constitution of the Republic of South Africa, 1996. The responsible use of THE LUBE LADIES website and related resources in respect of data privacy is important to us. THE LUBE LADIES is committed to protecting each person’s right to privacy and will ensure that each person’s personal information is used appropriately, transparently, and according to applicable law.

1. DEFINITIONS

In this Policy (as defined below), unless the context requires otherwise, the following words and expressions bear the meanings assigned to them and cognate expressions bear corresponding meanings–

1.1 “Child” means any natural person under the age of 18 (eighteen) years.

1.2 “Data Breach” means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, Personal Information under the control of or in the possession of THE LUBE LADIES

1.3 “Data Subject” has the meaning ascribed thereto under the POPIA.

1.4 “Direct Marketing” means to approach a person, by electronic communication, for the purpose of promoting or offering to supply, in the ordinary course of business, any goods or services to the data subject.

1.5 “Direct Marketer” means a supplier who employs Direct Marketing as an advertising mechanism.

1.6 “Employees” means any employee of THE LUBE LADIES.

1.7 “Government” means the Government of the Republic of South Africa.

1.8 “Operator” means a person or entity who Processes Personal Information for a Responsible Party in terms of a contract or mandate, without coming under the direct authority of that Responsible Party.

1.9 “PAIA” means the Promotion of Access to Information Act, No 2 of 2000.

1.10 “Personal Information” has the meaning ascribed thereto under POPIA and specifically includes any form of information that can be used to identify a Data Subject.

1.11 “Policy” means this Privacy Policy.

1.12 “POPIA” means the Protection of Personal Information Act No. 4 of 2013.

1.13 “Processing” has the meaning ascribed thereto under POPIA. “Process” has a corresponding meaning.

1.14 “Regulator” means the Information Regulator established in terms of POPIA.

1.15 “Responsible Party” means a public or private body or any other person which alone or in conjunction with others, determines the purpose of and means for Processing Personal Information.

1.16 “Special Personal Information” means Personal Information concerning a Data Subject’s religious or philosophical beliefs, race or ethnic origin, trade union membership, political opinions, health, sexual life, biometric information, or criminal behaviour and

1.17 “Third Party” means any independent contractor, agent, consultant, sub-contractor, or other representative of THE LUBE LADIES.

1.18 “THE LUBE LADIES” means The Lube Ladies (Proprietary) Limited, registration number 2021/396844/07, with its registered address at 11 Nerina street Franschhoek 7690.

2. PURPOSE OF THIS POLICY

2.1 The purpose of this Policy is to inform Data Subjects about how THE LUBE LADIES Processes their Personal Information.

2.2 THE LUBE LADIES, in its capacity as Responsible Party (and/or Operator, where applicable), shall strive to observe and comply with its obligations under POPIA as well as accepted information protection principles, practices and guidelines when it Processes Personal Information of or in respect of a Data Subject.

2.3 This Policy applies to Personal Information collected by THE LUBE LADIES in connection with the products and services which THE LUBE LADIES provide. This includes information collected directly from you as a Data Subject, as well as information we collect indirectly through our service providers who collect your information on our behalf.

2.4 This Privacy Policy does not apply to the information practices of Third-Party companies who we may engage with in relation to our business operations (including, without limitation, their websites, platforms and/or applications) which we do not own or control; or individuals that THE LUBE LADIES does not manage or employ. These Third-Party sites may have their own privacy policies and terms and conditions.

3. PROCESS OF COLLECTING PERSONAL INFORMATION

3.1 THE LUBE LADIES collects Personal Information directly from Data Subjects as and when required for a defined purpose, unless an exception is applicable (such as, for example, where the Data Subject has made the Personal Information public, or the Personal Information is contained in or derived from a public record).

3.2 THE LUBE LADIES will always collect Personal Information in a fair, lawful and reasonable manner to ensure that it protects the Data Subject’s privacy, and will Process the Personal Information based on legitimate grounds in a manner that does not adversely affect the Data Subject in question.

3.3 THE LUBE LADIES often collects Personal Information directly from the Data Subject and/or, in some cases, from Third Parties. Where THE LUBE LADIES obtains Personal Information from Third Parties, THE LUBE LADIES will ensure that it obtains the consent of the Data Subject to do so or will only Process the Personal Information without the Data Subject’s consent where THE LUBE LADIES is permitted to do so in terms of clause 3.1 above or in terms of applicable law.

3.4 An example of such Third Parties includes but is not limited to:

(i) recruitment agencies.
(ii) other companies providing services to THE LUBE LADIES; and
(iii) where THE LUBE LADIES makes use of publicly available sources of information (e.g., the Companies and Intellectual Property Commission).

4. LAWFUL PROCESSING OF PERSONAL INFORMATION

4.1 Where THE LUBE LADIES is the Responsible Party, it will only Process a Data Subject’s Personal Information (other than for Special Personal Information) where –

4.1.1 consent of the Data Subject (or a competent person, where the Data Subject is a Child) is obtained.

4.1.2 processing is necessary to carry out the actions for conclusion of a contract to which a Data Subject is party.

4.1.3 processing complies with an obligation imposed by law on THE LUBE LADIES.

4.1.4 processing protects a legitimate interest of the Data Subject: and/or

4.1.5 processing is necessary for pursuing the legitimate interests of THE LUBE LADIES.

4.2 THE LUBE LADIES will only Process Personal Information where one of the legal bases referred to in paragraph 4.1 above are present.

4.3 THE LUBE LADIES will make the manner and reason for which the Personal Information will be Processed clear to the Data Subject.

4.4 Where THE LUBE LADIES is relying on a Data Subject’s consent as the legal basis for Processing Personal Information, the Data Subject may withdraw his/her/its consent or may object to THE LUBE LADIES Processing of the Personal Information at any time. However, this will not affect the lawfulness of any Processing carried out prior to the withdrawal of consent or any Processing justified by any other legal ground provided under POPIA.

4.5 If the consent is withdrawn or if there is otherwise a justified objection against the use or the Processing of such Personal Information, THE LUBE LADIES will ensure that the Personal Information is no longer Processed.

5. SPECIAL PERSONAL INFORMATION AND PERSONAL INFORMATION OF CHILDREN

5.1 Special Personal Information is sensitive Personal Information of a Data Subject and THE LUBE LADIES acknowledges that it will generally not Process Special Personal Information unless–

5.1.1 Processing is carried out in accordance with the Data Subject’s consent.

5.1.2 Processing is necessary for the establishment, exercise or defence of a right or obligation in law.

5.1.3 Processing is for historical, statistical or research purposes, subject to stipulated safeguards.

5.1.4 Information has deliberately been made public by the Data Subject; or

5.1.5 Specific authorisation applies in terms of POPIA.

5.2 THE LUBE LADIES acknowledges that it may not Process any Personal Information concerning a Child and will only do so where it has obtained the consent of the parent or guardian of that Child or where it is permitted to do so in accordance with applicable laws.

6. PURPOSE FOR PROCESSING PERSONAL INFORMATION

6.1 THE LUBE LADIES understands its obligation to make Data Subjects aware of the fact that it is Processing their Personal Information and inform them of the purpose for which THE LUBE LADIES Processes such Personal Information.

6.2 THE LUBE LADIES will only Process a Data Subject’s Personal Information for a specific, lawful and clear purpose (or for specific, lawful and clear purposes) and will ensure that it makes the Data Subject aware of such purpose(s) as far as possible.

6.3 It will ensure that there is a legal basis for the Processing of any Personal Information. Further, THE LUBE LADIES will ensure that Processing will relate only to the purpose for and of which the Data Subject has been made aware (and where relevant, consented to) and will not Process any Personal Information for any other purpose(s)).

6.4 THE LUBE LADIES will generally use Personal Information for purposes required to operate and manage its normal operations and these purposes include one or more of the following non-exhaustive purposes.

6.4.1 for the purposes of providing its products or services to customers and, where relevant, for purposes of doing appropriate customer onboarding and credit vetting through, inter alia, the completion of a credit application form.

6.4.2 for purposes of onboarding suppliers or service providers as approved suppliers/service providers of THE LUBE LADIES. For this purpose, THE LUBE LADIES will also Process a service provider’s and/or supplier’s Personal Information for purposes of performing the necessary due diligence checks.

6.4.3 generally for procurement and supply purposes.

6.4.4 for purposes of monitoring the use of THE LUBE LADIES electronic systems and online platforms by Data Subjects. THE LUBE LADIES will, from time to time, engage Third Party service providers (who will Process the Data Subject’s Personal Information on behalf of THE LUBE LADIES) to facilitate this.

6.4.5 for purposes of preventing, discovering, and investigating violations of this Policy, the applicable law and other THE LUBE LADIES policies.

6.4.6 in connection with the execution of payment processing functions, including payment of THE LUBE LADIES suppliers’ and/or service providers’ invoices.

6.4.7 for employment-related purposes such as, inter alia, recruiting staff, administering payroll and undertaking background checks.

6.4.8 in connection with internal audit purposes (i.e., ensuring that the appropriate internal controls are in place to mitigate the relevant risks, as well as to carry out any investigations where required).

6.4.9 in connection with external audit purposes. For this purpose, THE LUBE LADIES engages external service providers and, in so doing, shares Personal Information of the Data Subjects with Third Parties.

6.4.10 for company secretarial related purposes. For this purpose, THE LUBE LADIES will, from time-to-time, collect information relating to Data Subjects from Third Parties such as the Companies and Intellectual Property Commission.

6.4.11 for such other purposes to which the Data Subject may consent from time to time.

6.4.12 for such other purposes as authorised in terms of applicable law; and 6.4.13 to comply with any applicable law or any query from Government authorities, including any regulatory authority that has authority over THE LUBE LADIES.

7. KEEPING PERSONAL INFORMATION ACCURATE

7.1 THE LUBE LADIES will take reasonable steps to ensure that all Personal Information is kept by it as accurate, complete, and up to date as reasonably possible, depending on the purpose for which Personal Information is collected or processed.

7.2 THE LUBE LADIES may not always expressly request the Data Subject to verify and update his/her/its Personal Information unless this process is specifically necessary.

7.3 THE LUBE LADIES, however, expects that the Data Subject will notify THE LUBE LADIES from time to time in writing of any updates required in respect of his/her/its Personal Information.

8. STORAGE AND PROCESSING OF PERSONAL INFORMATION BY THE LUBE LADIES AND THIRD-PARTY SERVICE PROVIDERS

8.1 THE LUBE LADIES may store your Personal Information in hardcopy format and/or in electronic format using THE LUBE LADIES own secure on-site servers or other internally hosted technology. Your Personal Information may also be stored by Third Parties, via cloud services or other technology, with whom THE LUBE LADIES has contracted, to support THE LUBE LADIES operations.

8.2 THE LUBE LADIES Third-Party service providers, including data storage and processing providers, may from time to time also have access to a Data Subject’s Personal Information in connection with purposes for which the Personal Information was initially collected to be Processed.

8.3 THE LUBE LADIES will ensure that such Third-Party service providers will Process the Personal Information in accordance with the provisions of this Policy, all other relevant internal policies and procedures and POPIA.

8.4 These Third Parties do not use or have access to the Data Subject’s Personal Information other than for purposes specified by THE LUBE LADIES, and THE LUBE LADIES requires such parties to employ at least the same level of security that THE LUBE LADIES uses to protect the Data Subject’s Personal Information.

8.5 Your Personal Information may be Processed in South Africa or another country where THE LUBE LADIES, its affiliates and their Third-Party service providers maintain servers and facilities and THE LUBE LADIES will take steps, including by way of contracts, to ensure that it continues to be protected, regardless of its location, in a manner consistent with the standards of protection required under applicable law, including POPIA.

9. PERSONAL INFORMATION FOR DIRECT MARKETING PURPOSES

9.1 To the extent that THE LUBE LADIES acts in its capacity as a Direct Marketer, it shall strive to observe and comply with its obligations under POPIA when implementing principles and practices in relation to Direct Marketing.

9.2 THE LUBE LADIES acknowledges that it may only use Personal Information to contact the Data Subject for purposes of Direct Marketing from time to time where it is permissible to do so.

9.3 It may use Personal Information to contact any Data Subject and/or market THE LUBE LADIES services directly to the Data Subject(s) if the Data Subject is one of THE LUBE LADIES existing clients, the Data Subject has requested to receive marketing material from THE LUBE LADIES or THE LUBE LADIES has the Data Subject’s consent to market its services directly to the Data Subject.

9.4 If the Data Subject is an existing client, THE LUBE LADIES will only use his/her/its Personal Information if it has obtained the Personal Information through the provision of a service to the Data Subject and only in relation to similar services to the ones THE LUBE LADIES previously provided to the Data Subject.

9.5 THE LUBE LADIES will ensure that a reasonable opportunity is given to the Data Subject to object to the use of their Personal Information for THE LUBE LADIES marketing purposes when collecting the Personal Information and on each communication to the Data Subject for purposes of Direct Marketing.

9.6 THE LUBE LADIES will not use your Personal Information to send you marketing materials if you have requested not to receive them. If you request that we stop Processing your Personal Information for marketing purposes, THE LUBE LADIES shall do so. We encourage that such requests to opt-out of marketing be made via forms and links provided for that purpose in the marketing materials sent to you.

10. RETENTION OF PERSONAL INFORMATION

10.1 THE LUBE LADIES may keep records of the Personal Information, correspondence, or comments it has collected in an electronic or hardcopy file format.

10.2 In terms of POPIA, THE LUBE LADIES may not retain Personal Information for a period longer than is necessary to achieve the purpose for which it was collected or processed and is required to delete, destroy (in such a way that it cannot be reconstructed) or deidentify the information as soon as is reasonably practicable once the purpose has been achieved. This prohibition will not apply in the following circumstances –

10.2.1 where the retention of the record is required or authorised by law or by any Government authority.

10.2.2 where THE LUBE LADIES requires the record to fulfil its lawful functions or activities.

10.2.3 where retention of the record is required by a contract between the parties thereto.

10.2.4 where the Data Subject (or competent person, where the Data Subject is a Child) has consented to such longer retention; or

10.2.5 where the record is retained for historical, research, archival or statistical purposes, provided that safeguards are put in place to prevent use for any other purpose. Accordingly, THE LUBE LADIES will, subject to the exceptions noted in this Policy, retain Personal Information for as long as necessary to fulfil the purposes for which that Personal Information was collected and/or as permitted or required by applicable law.

10.3 Where THE LUBE LADIES retains Personal Information for longer periods for statistical, historical, archival or research purposes, THE LUBE LADIES will ensure that appropriate safeguards have been put in place to ensure that all recorded Personal Information will continue to be Processed in accordance with this Policy and applicable laws. 10.4 Once the purpose for which the Personal Information was initially collected and processed no longer applies or becomes obsolete, THE LUBE LADIES will ensure that the Personal Information is deleted, destroyed or de-identified sufficiently so that a person cannot reidentify such Personal Information. In instances where we de-identify your Personal Information, THE LUBE LADIES may use such de-identified information indefinitely.

11. FAILURE TO PROVIDE PERSONAL INFORMATION

11.1 Should THE LUBE LADIES need to collect Personal Information by law or under its obligations as an employer or product or service provider, and you fail to provide the Personal Information when requested, we may be unable to perform our duties as an company, in terms of the applicable law or in terms of providing the product to you.

11.2 Should THE LUBE LADIES need to collect Personal Information for any of the purposes set out in clause 11.1 and you fail to provide the Personal Information when requested, your failure to provide such Personal Information may have negative consequences, including that THE LUBE LADIES may not be able to effectively perform its obligations as an employer (where THE LUBE LADIES needs to Process your Personal Information in order to perform its obligations as an employer) or product or service provider (where THE LUBE LADIES needs to Process your Personal Information in order to provide you with its products or services) or has to decline to receive the relevant services from you as a supplier. You will be notified in writing where this is the case.

12. SAFE-KEEPING OF PERSONAL INFORMATION

12.1 THE LUBE LADIES shall preserve the security of Personal Information and prevent its alteration, loss and damage, or access by non-authorised Third Parties.

12.2 THE LUBE LADIES will ensure the security and integrity of Personal Information in its possession or under its control with appropriate, reasonable technical and organisational measures to prevent loss, unlawful access, and unauthorised destruction of Personal Information.

12.3 THE LUBE LADIES has implemented physical, organisational, contractual, and technological security measures (having regard to generally accepted information security practices or industry-specific requirements or professional rules) to keep all Personal Information secure, including measures protecting any Personal Information from loss or theft, unauthorised access, disclosure, copying, use or modification. Further, THE LUBE LADIES maintains and regularly verifies that the security measures are effective and regularly updates same in response to new risks.

13. BREACHES OF PERSONAL INFORMATION

13.1 A Data Breach refers to any incident in terms of which reasonable grounds exist to believe that the Personal Information of a Data Subject has been accessed or acquired by any unauthorised person or entity.

13.2 A Data Breach can happen for many reasons, which include:

(a) loss or theft of data or equipment on which Personal Information is stored.
(b) inappropriate access controls allowing unauthorised use.
(c) equipment failure.
(d) human error.
(e) unforeseen circumstances, such as a fire or flood.
(f) deliberate attacks on systems, such as hacking, viruses or phishing scams; and/or
(g) alteration of Personal Information without permission and loss of availability of Personal Information.

1 3.3 THE LUBE LADIES will address any Data Breach in accordance with the terms of POPIA.

13.4 THE LUBE LADIES will notify the Regulator and the affected Data Subject (unless the applicable law or a government authority requires that we delay notification to the Data Subject) in writing in the event of a Data Breach (or a reasonable belief of a Data Breach) in respect of that Data Subject’s Personal Information as soon as reasonably possible after it has become aware of any Data Breach in respect of such Data Subject’s Personal Information.

13.5 Where THE LUBE LADIES acts as an ‘Operator’ for purposes of POPIA and should any Data Breach affect the data of Data Subjects whose information THE LUBE LADIES Processes as an Operator, THE LUBE LADIES shall (in terms of POPIA) notify the relevant Responsible Party immediately where there are reasonable grounds to believe that the Personal Information of relevant Data Subjects has been accessed or acquired by any unauthorised person or entity.

14. PROVISION OF PERSONAL INFORMATION TO THIRD PARTY SERVICE PROVIDERS

14.1 THE LUBE LADIES may disclose Personal Information to Third Parties and will enter into written agreements with such Third Parties to ensure that they Process any Personal Information in accordance with the provisions of this Policy, and POPIA.

14.2 THE LUBE LADIES notes that such Third Parties may assist THE LUBE LADIES with the purposes listed in paragraph 6.3 above – for example, service providers may be used, inter alia –

14.2.1 for data storage.

14.2.2 to assist THE LUBE LADIES with auditing processes (external auditors).

14.2.3 for providing outsourced services to THE LUBE LADIES, including in respect of its

(i) legal,
(ii) data storage requirements and
(iii) upskilling of its Employees; and/or

14.2.4 to notify the Data Subjects of any pertinent information concerning Global Kinetic.

14.3 THE LUBE LADIES will disclose Personal Information with the consent of the Data Subject or if THE LUBE LADIES is permitted to do so without such consent in accordance with applicable laws.

14.4 Furthermore, THE LUBE LADIES may also send Personal Information to a foreign jurisdiction outside of the Republic of South Africa, including for Processing and storage by Third Parties.

14.5 When Personal Information is transferred to a jurisdiction outside of the Republic of South Africa, including to any cloud, data centre or server located outside of the Republic of South Africa, THE LUBE LADIES will obtain the necessary consent to transfer the Personal Information to such foreign jurisdiction or may transfer the Personal Information where THE LUBE LADIES is permitted to do so in accordance with the provisions applicable to cross-border flows of Personal Information under POPIA.

14.6 The Data Subject should also take note that the Processing of Personal Information in a foreign jurisdiction, if and to the extent that such Processing does occur, may be subject to the laws of the country in which the Personal Information is held, and may be subject to disclosure to the governments, courts of law, enforcement, or regulatory agencies of such other country, pursuant to the laws of such country.

15. ACCESS TO PERSONAL INFORMATION

15.1 POPIA, read with the relevant provisions of the Promotion of Access to Information Act No. 2 of 2000 (“PAIA”) confers certain access rights on Data Subjects. These rights include –

15.1.1 a right of access: a Data Subject, having provided adequate proof of identity has the right to:

(i) request a Responsible Party to confirm whether any Personal Information is held about the Data Subject; and/or
(ii) request from a Responsible Party a description of the Personal Information held by the Responsible Party including information about Third Parties who have or have had access to the Personal Information. A Data Subject may request:

15.1.1.1 THE LUBE LADIES to confirm, free of charge, whether it holds any Personal Information about him/her/it; and

15.1.1.2 to obtain from THE LUBE LADIES the record or description of Personal Information concerning him/her/it and any information regarding the recipients or categories of recipients who have or had access to the Personal Information. Such record or description is to be provided: (a) within a reasonable time; and (b) in a reasonable manner and format and in a form that is generally understandable.

15.1.2 a right to request correction or deletion: a Data Subject may also request THE LUBE LADIES to –

15.1.2.1 correct or delete Personal Information about the Data Subject in its possession or under its control that is inaccurate, irrelevant, excessive, out of date, incomplete, misleading, or obtained unlawfully; or

15.1.2.2 destroy or delete a record of Personal Information about the Data Subject that THE LUBE LADIES is no longer authorised to retain records in terms of POPIA’s retention and restriction of records provisions. On receipt of such a request, THE LUBE LADIES is required to, as soon as is reasonably practicable –

15.1.2.2.1 correct the information.

15.1.2.2.2 delete or destroy the information.

15.1.2.2.3 provide the Data Subject with evidence in support of the information; or

15.1.2.2.4 where the Data Subject and Responsible Party cannot reach an agreement on the request and if the Data Subject requests this, THE LUBE LADIES will take reasonable steps to attach to the information an indication that correction has been requested but has not been made.

15.1.3 a right to withdraw consent and to object to processing: a Data Subject that has previously consented to the Processing of his/her/its Personal Information has the right to withdraw such consent and may do so by providing THE LUBE LADIES with notice to such effect at the address set out in paragraph 18. Further, a Data Subject may object, on reasonable grounds, to the Processing of Personal Information relating to him/her/it.

15.2 Accordingly, THE LUBE LADIES may request the Data Subject to provide sufficient identification to permit access to, or provide information regarding the existence, use or disclosure of the Data Subject’s Personal Information. Any such identifying information shall only be used for the purpose of facilitating access to information regarding the Personal Information.

15.3 The Data Subject can request in writing to review any Personal Information about the Data Subject that THE LUBE LADIES holds, including Personal Information that THE LUBE LADIES has collected, utilised or disclosed.

15.4 THE LUBE LADIES shall respond to these requests in accordance with POPIA and PAIA and provide the Data Subject with any such Personal Information to the extent required by law and any of THE LUBE LADIES policies and procedures which apply in terms of the PAIA.

15.5 The Data Subject can challenge the accuracy or completeness of his/her/its Personal Information in THE LUBE LADIES records at any time in accordance with the process set out in the PAIA for accessing information.

15.6 If a Data Subject successfully demonstrates that their Personal Information in THE LUBE LADIES records is inaccurate or incomplete, THE LUBE LADIES will ensure that such Personal Information is amended or deleted as required (including by any Third Parties).

16. TIME PERIODS

16.1 THE LUBE LADIES will respond to each written request of a Data Subject not later than 30 (thirty) days after receipt of such requests. Under certain circumstances, THE LUBE LADIES may, however, extend the original period of 30 (thirty) days once for a further period of not more than 30 (thirty) days.

16.2 A Data Subject has the right to make a complaint to THE LUBE LADIES in respect of this time limit by contacting THE LUBE LADIES using the contact details provided in paragraph 19 below.

17. CHANGES TO THIS POLICY

17.1 THE LUBE LADIES reserves the right to make amendments to this Policy from time-to-time and will use reasonable efforts to notify Data Subjects of such amendments.

17.2 The current version of this Policy will govern the respective rights and obligations between the Data Subject and THE LUBE LADIES each time that the Data Subject accesses and uses THE LUBE LADIES website.

18. CONTACTING US

18.1 All comments, questions, concerns or complaints regarding your Personal Information or this Policy, should be forwarded to us as follows —

Tel. 083 288 4985
Email: info@lubeladies.com
Information Officer: Samantha Bürgin.

18.2 If a Data Subject is not satisfied with the way THE LUBE LADIES addresses any complaint with regard to THE LUBE LADIES Processing of Personal Information, the Data Subject can contact the office of the Information Regulator (South Africa), the details of which are set out below–

Website: www.justice.gov.za
Email: inforeg@justice.gov.za / complaints.IR@justice.goc.za